Every care is taken to ensure your jewellery order is sent securely and efficiently.
All items will arrive beautifully presented in our complimentary bespoke packaging.
Most of our pieces are held in stock and will be dispatched within 2-5 working days (for UK orders).
Items which need to be individually made to order may take between 2-4 weeks to be delivered.
Fiona DeMarco makes every effort to dispatch goods on time, however, delivery times and dates are estimates.
Orders are sent by Royal Mail First Class Signed For and Royal Mail Special Delivery for next day delivery by 1pm; Insured and trackable for higher value items. A signature is required on receipt.
Please Note: Goods are not dispatched at the weekends or on public holidays.
Please ensure someone will be present at the designated delivery address.
Once the goods have passed to Royal Mail, Fiona DeMarco cannot be responsible for delays in delivery, missing items or damages.
The following up of a claim for compensation from Royal Mail, will be borne by you - the customer.
Please keep original packaging and documentation if possible to assist with any claims.
Europe £10.00, Ireland £10.00 and Rest of the World £15.00.
Please allow 7-10 working days for delivery to Europe and up to 3 weeks for delivery to Rest of the World for items held in stock.
We are able to ship orders worldwide by Royal Mail International Business Tracked & Signed and Royal Mail International Business Signed For. Items are insured up the value of £500.00 and trackable whilst in the UK.
Please Note: Custom charges, import duties and taxes are the full responsibility of the customer.
It is the customers responsibility to ensure that they are there to sign for delivery of the goods and have supplied a correct and complete delivery address.
Fiona DeMarco does not accept liability for any damages or delays once the goods have been dispatched.