Terms & Conditions

Prices

Prices are shown on the site in GBP (British Pounds Sterling).

Fiona DeMarco reserves the right to alter prices at any time, without prior notice.

Orders 

Fiona DeMarco uses a well known secure online payment system. Once payment has been authorised we will send you notification of your order via email.

We endeavor to only display available stock on this website; however, this is not always practical. Items unavailable at the time of ordering will be made to order.

Should your item be out of stock, we will email you an estimated delivery time or we can offer you a full refund.

All orders are subject to acceptance and availability. Fiona DeMarco reserves the right to refuse any order.

If you require an item urgently for a special date or occasion please contact Fiona and she will try her best to accommodate your requirements.

Duties & Local Taxes 

The customer is responsible for any import duties and/or taxes which arise at the point of entry into the destination country and do not lie with us.

Fiona DeMarco does not currently add UK Sales Tax (VAT).

Disclaimer 

Fiona DeMarco endeavors to ensure that the photographic representation and product description are accurate.

All the information issued is for the sole purpose of giving an approximate idea of the goods.

As all our items are handmade there may be slight variations in colour and form. We believe this is an enhanced feature as each piece is an individual work of art.

Please be aware that we cannot accept responsibility for variation in colour displayed on our website.

We consider the colour representation to be as close as possible but it may not be exact due to different computer monitors and browsers.

Packaging 

All our jewellery is carefully wrapped in acid free tissue paper, beautifully presented in our complimentary bespoke giftbox. Finished with a tied chiffon ribbon with a signed branded card and authenticated Goldsmiths' Company Assay hallmark card. Sent in a sealed bubble wrap postal bag.

Our high quality boxes are environmentally friendly, manufactured in a UK factory and are recyclable.

Products 

Fiona DeMarco's jewellery is designed and handcrafted using 18ct yellow gold and sterling silver.

All our pieces bear the hallmark of the London Assay Office. This guarantees the purity of the precious metal, indicating the quality and date of manufacture and tells the customer/buyer who made the piece and ensures the traceability of each piece (by the maker's mark).

Copyright 

All site content - inclusive of jewellery, photographs, designs, logo, pictures, written text and any other material are the intellectual property of Fiona DeMarco. All rights reserved.

You may not reproduce, copy, display, transmit, distribute, modify, sell or exploit in anyway any contents without the prior permission of Fiona DeMarco.

Governing Law 

Each and every transaction carried out is deemed to be completed within the United Kingdom and therefore shall be governed by English Law.

The terms of this charter shall be governed and interpreted in accordance with English Law and the English Courts shall have jurisdiction.

Events Beyond Our Control 

Fiona DeMarco shall have no liability to you for failure to deliver goods you have ordered or any delay in doing so, or for any defect or damage caused to goods delivered by an occurrence beyond our control, including, fire, floods, explosion, accident, theft or strikes.

These terms and conditions do not affect your statutory rights under The Sale Of Goods Act, but are designed to clarify the procedures and principles of Fiona DeMarco.

Submitting an order signifies you agree to the terms and conditions of sale. Fiona DeMarco reserves the right to amend or update these terms and conditions and you agree to be bound by such amendments or updates.

Business Contact Details 

Fiona DeMarco

Silver Birches

1c Howard Road

Surbiton

Surrey

KT5 8SA

Telephone: +44 (0)20 8390 3743

Email: fiona@fionademarco.com